Privacy Policy
Last updated: June 13, 2025
Introduction
At Punchname ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at punchname.com (the "Service") and purchase domains through our platform.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Purchase a domain through our platform
- Subscribe to our newsletter
- Contact us via email or contact forms
- Create an account on our website
This information may include:
- Name and contact information (email address, phone number)
- Billing and payment information
- Domain transfer and registrar information
- Communication preferences
Automatically Collected Information
When you visit our Service, we may automatically collect certain information about your device and usage patterns, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on our website
- Referring website and search terms used
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- Process domain purchases and facilitate transfers
- Provide customer support and respond to inquiries
- Send transactional emails related to your purchases
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations and prevent fraud
- Analyze website usage and performance
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:
- Payment processors (Stripe) for secure payment processing
- Escrow services (Escrow.com) when requested for secure transactions
- Email service providers for communication
- Analytics providers to understand website usage
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Enforce our Terms of Service
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure payment processing through Stripe
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Improve our services and user experience
You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our website.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at hi@punchname.com.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our Service after such changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: